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Brand: POP MART Size: Height about 8cm-12cm Material: PVC/ABS/PA66/Polyester/Nylon A whole set contains 12 blind boxes (There is no repeated figurine if you buy a whole set) *A certain chance to win a secret editio
Pre-purchase Instructions
"Blind box": means that customers cannot identify which exact figurine of the series that they purchase before opening it.
A regular figure will be replaced if the secret figure appears in the whole set.
NUMBER OF FIGURINES VARY IN EACH SERIES. WE DO NOT GUARANTEE THAT ANY PURCHASE OF A BLIND BOX WILL CONTAIN THE SECRET FIGURINE. WE ALSO CANNOT GUARANTEE THE EXACT FIGURINE OF THE SERIES THAT WILL BE MAILED TO YOU, AND THE FIGURINES THAT YOU RECEIVE ARE RANDOM.
Customers MUST carefully choose which product or series of Blind boxes they wish to purchase. We do not offer any refund or exchange because of a change of mind on your purchase.
Fees & Taxes
(1). Customers shall bear the tariffs and value-added tax incurred in the destination country.
(2). Notice: If the parcel is returned because the receiver refuses to pay the tax fee, we will have to deduct the shipping fee, returning fee and other related fees when we apply for a refund for you.
Cancel & Change Address
(1). We do not accept any cancellation request after fulfillment.
(2). We do not accept any change of shipping address after fulfillment
(3). MEGA COLLECTION products are excluded from promotions and events; If there is no quality issue for the products, we will not accept any cancellation request after the order is placed. Please place orders with caution.
After-sales service period
For defective products purchased from popmart.com, please contact Customer Service at magicleavesmy@gmail.com within five (5) working days from the date of delivery.
For information security, please kindly contact us with the email that you used to place the order. The Customer Support Representative will contact you and support you to solve the problems.
To avoid any dispute in respect of a refund of exchange, customers are encouraged to: Video record themselves opening the blind box, the day of which must be no more than 2 working days from the date of delivery.
The shipping sheet and the parcel condition should be clearly included in that video.
After-sales service Types
Defects
Blind box goods are art toys limited by existing technology and handmade participation in craft production.
Minor defects such as uneven coloring, slight scratches, paint drops or bubbles are normal; if there are serious defects, you can apply for after-sale service magicleavesmy@gmail.com with the related order number and the pictures of the related figure within five (5) working days after receiving your goods.
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